Welcome 06/18/2025-we are not accepting new patients at this time-please check back in the fall-thank you        Address Gates Family Medicine 2735 Buffalo Road, Suite 2 Rochester, NY 14624 Phone: (585) 426-1290 Fax: (585) 426-2597 Back to Top Office Hours Based on provider availability office hours are: Monday - Friday 8 am -4:00 pm   Phone Hours of Operation: Monday - Friday 7:30 am - 4 pm   Back to Top Insurances Accepted Aetna (we are a UR Tier 2 provider/no Dual Eligible) existing patients only Cigna existing patients only Excellus (we are a UR Tier 2 provider) Fidelis Care existing primary care patients only-we do NOT accept this for Suboxone patients Medicare (Non-Par Provider) existing patients only MVP existing patients only Sidney Hillman existing patients only UnitedHealthcare (excluding the Empire Plan, Dual Eligible and UMR) existing patients only Wellcare existing patients only Back to Top Hospital Affiliation We are a private practice with no hospital affiliation. Patients are followed in the hospital by a member of the hospitalist staff. Back to Top